TD Auto Finance Customer Service Phone Number: (800) 556-8172

Finding the Right TD Auto Finance Phone Number for You

Are you trying to get in touch with TD Auto Finance about your loan, payment, or another matter? Sometimes, it can be difficult to find the right number to call for the specific issue you’re facing. This article will provide you with the most common TD Auto Finance phone numbers and provide insights into how to reach the right department for your needs.

TD Auto Finance Phone Numbers and Emails

Toll-Free Number:

• (800) 556-8172 – This is the most common toll-free number used for general customer service inquiries.

Customer Service:

• (866) 694-4392 – Another customer service number you can use to reach a representative.
• (888) 837-2115 – This number is often listed on official TD Auto Finance documentation.

Understanding TD Auto Finance Customer Service

TD Auto Finance has received a 1.1 out of 5 rating on PissedConsumer.com, indicating a general dissatisfaction among customers who have contacted the company. Here’s what to expect when reaching out to them:

• Phone is the Preferred Method: Most customers prefer contacting TD Auto Finance via phone.
• Hold Time is Minimal: The average hold time is typically less than a minute, which is relatively short compared to other companies.
• Monday Calls are Lengthier: Monday is usually the busiest day, expect longer wait times.
• Average Call Duration: The average call lasts approximately 4 minutes.
• Information Needed for Identification: Prepare to provide your name to be verified as a customer.

Reasons People Contact TD Auto Finance

The most common reasons people call TD Auto Finance include:

• Payments and Charges: Questions about payments, payment dates, or charges on the account.
• Product/Service Inquiry: Questions about loan terms, interest rates, or other loan details.
• Requests for Information: Inquiries about account balances, loan status, or other information.

Additional Contact Information

Corporate Office Address:

• TD Auto Finance LLC
• Customer Resolution Department
• PO Box 9223
• Farmington Hills, Michigan 48333-9223
• United States

Other Info (Opening Hours):

• Mail Your Monthly Payment:
  • TD Auto Finance
  • PO Box 100295
  • Columbia, SC 29202-3295
• Payoff Payments/Expedited Payments
  • TD Bank Lockbox
  • TD Auto Finance – 16039
  • Mailstop ME2-074-017
  • 6 Atlantis Way
  • Lewiston ME 04240

TD Auto Finance Ratings

Customer reviews indicate that TD Auto Finance has a poor reputation for customer service. While their phone support may be relatively quick, many customers experience unresolved issues or dissatisfaction with the company.

Understanding Customer Call Trends

Here’s a summary of the main call trends for TD Auto Finance:

• Total Calls: 1.2K
• Average Call Duration: 03:59
• Issues Resolved: 21%

Top Reasons for Calls:

• Payments and Charges: A significant portion of calls center around payment inquiries and concerns.
• Product/Service: Customers often call to get clarification on loan terms, interest rates, or other loan information.
• Requests for Information: Inquiries about account balances, loan status, or other details are prevalent.

Most Frequent Callers:

• [Location Data] – Customers from [Location Data] are most likely to call TD Auto Finance.

Common Call Topics:

• Payment Deferral: Customers often seek information on deferring their loan payments.
• Payoff Amount: Calls related to determining the payoff amount for loans are common.
• Account Discrepancies: Customers sometimes need to address discrepancies in their account statements or balances.

Comparing TD Auto Finance to Competitors

It’s important to compare TD Auto Finance to other lenders to make an informed decision about your financing needs. Here are some popular lenders that you can compare:

• [Insert Competitor 1 Name]
• [Insert Competitor 2 Name]
• [Insert Competitor 3 Name]

Tips for Successful Contact

• Be Prepared: Have your account number, loan information, and any other relevant details ready.
• Use the Right Number: Select the appropriate phone number based on your specific issue.
• Be Patient: While the average wait time is short, be prepared for potential delays.
• Document Everything: Take notes on the conversation, including the date, time, and the representative’s name.

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This guide provides you with the information you need to reach TD Auto Finance by phone or email. Remember, customer satisfaction is low, so be prepared for a potentially challenging experience.